Retention Agents

  • Sales
  • Sofia, Bulgaria

Retention Agents

Job description

The company:

Tradeo is a growing social trading company, built to facilitate the connection between Forex and stock traders from around the world. Our platform removes the loneliness and complexity of legacy trading environments and introduces the possibility to collaborate, discuss ideas and automatically copy other successful traders. Yes, this means you could let someone trade for you. Literally!

Now we are looking to recruit a Sales Executive for our new project PROFTIT!

The product:

Social Trading platform which has created a marketplace of ideas where individual traders can collaborate with each other and share knowledge, experience, trading tips and strategies. We use the latest innovative technology in the IT world to provide our clients with the best features. We are looking for amazing new talent with passion for financial markets to fuel our growth. Currently, we are looking for exceptional Retention Agents


Duties and responsibilities:

 - Provide expert opinion directly or in writing regarding specific questions in relation to the company's business and its product
- Demonstrated educational consulting approach by providing detailed information on the capabilities of the product, financial benefits and any other information that is important for the customers' decision making process;
- Builds and maintains strong, long-lasting customer relationships
- Operates as the lead point of contact for any and all matters specific to customers
- Follow existing scripts and guidelines as per regulations and direction 
- Achieve agreed upon sales targets and outcomes within schedule


- Proven work experience as retention agent 

- Previous experience with the financial markets will be considered an advantage  
- Highly motivated and target driven with track record in sales
- Strong command of English
- Knowledge of any other language (German, Italian, French) will be considered as an advantage  
- Excellent communication skills
- Strong time management and organizational skills
- Relationship management skills and openness to feedback

What we offer: 

Additional health insurance
Free sport subscription
Free breakfast in the office
Free fruits, nuts, drinks and snacks in the office
Great office location
Team-building twice a year
Additional trainings
Mid- year and annual performance review
Cool team gathering and events
Gradually growing team of young and promising professionals, just like you